Answer questions
Use approved listings, policies, services, FAQs and documents as the source.
WhatsApp AI
Answer the message while the customer is still interested.
Avirel WhatsApp AI is for businesses that receive repeated questions, lose enquiries outside working hours or spend too much time collecting the same details. It replies from approved information and keeps the next action visible.
Conversation capturedHuman handoff available
Who it is for
For teams where customer conversations become work.
Real estate teams, hotels and service businesses can use WhatsApp AI when an enquiry must become a qualified lead, booking, document request or clear follow-up—not another unread chat.
Collect details
Ask for the information the business needs before the next step.
Qualify interest
Turn useful conversations into leads with context and status.
Hand over
Pause automation and move a conversation to a team member when needed.
Controlled answers
If the information is missing, the AI should not invent it.
Avirel is designed to use the business knowledge provided for that customer. When a fact is unclear or unavailable, the system can ask a follow-up question, defer to the team or place the unanswered item into review.
Fix Answers
Teams can review weak or incomplete answers, correct the source and control when the improved answer becomes available. The objective is visible improvement, not silent uncontrolled learning.
Show us the conversations your team repeats every day.
We will review the workflow, source information, language and handoff needs before proposing an onboarding path.