WhatsApp AI
Answer common questions, collect customer details, qualify interest, share approved information and move important conversations to the team.
See WhatsApp AI →Avirel AI Tech
Let AI do the talking. Keep your team in control.
Avirel helps businesses handle repetitive customer conversations across WhatsApp and phone calls. The AI answers from approved business information, captures what the customer needs and hands the conversation to a person when judgment is required.
Approved business knowledgeHuman handoffConversation history
Two channels
Separate products. One controlled workflow.
WhatsApp AI and Voice AI solve different customer behaviours, so each has its own page. When a business uses both, their conversations, leads, bookings and corrections can still flow into the same Avirel workspace.
Voice AI
Answer calls, understand requests, check approved information, capture outcomes and arrange the next step without leaving the caller in a queue.
See Voice AI →What Avirel does
Answer, qualify, book, collect and escalate.
The useful part is not simply producing a reply. Avirel connects the conversation to the business process that should follow it.
Answer
Respond using approved website, document and business information.
Qualify
Ask the questions the team needs before following up.
Act
Book, collect documents or create a clear next step when connected.
Escalate
Bring a person in when the request is sensitive, unusual or uncertain.
Follow the conversation into the workflow.
The Platform page shows how messages, calls, business knowledge, leads, documents and corrected answers remain visible after the AI responds.